Terms of Service
Last updated 13 June 2026. By creating an account or using askbowtie, you agree to these terms.
1. What askbowtie is
askbowtie provides a website analytics and error-monitoring tracker (bowtie.js), a dashboard, and an MCP interface that lets your AI agent query your site's data. We refer to all of it as "the service".
2. Your account
You need an account to use the service. You're responsible for the activity under your account and for keeping your sign-in access and API tokens secure. Tell us at [email protected] if you believe an account or token has been compromised. You must be at least 16 and able to enter a binding agreement.
3. Acceptable use
Use the service for sites you own or are authorised to instrument. You agree not to:
- install the tracker on a site without the right to do so, or use it to collect data you have no lawful basis to collect;
- capture sensitive personal data through custom events you send — you control your own event payloads, so keep passwords, full card numbers, and similar out of them;
- attempt to break, overload, reverse-engineer, or gain unauthorised access to the service or other customers' data;
- resell or white-label the service without our written agreement;
- use the service for anything illegal, or to build a competing tracker from our internals.
4. Your data and your visitors
You keep ownership of your data. For data the tracker collects on your sites, you are the data controller and we are your processor — see the Privacy Policy for the full picture. You are responsible for your own visitor-facing privacy notice and for having a lawful basis to run analytics. You grant us the permission needed to process that data solely to provide the service to you.
We will not sell your data, use it for advertising, or share it except with the processors named in our Privacy Policy and as needed to run the service.
5. Beta and changes to the service
askbowtie is under active development. Features may change, ship, or be removed, and the service is offered on an "as is" and "as available" basis. The locked parts that external integrations depend on — the ingest endpoint and the MCP contract — we keep stable; everything else can evolve. We'll give reasonable notice of material breaking changes where we can.
6. Fees
Where a paid plan applies, the price, billing period, and what's included are shown at the point of purchase. Free tiers may have usage limits. We'll give notice before changing prices for an existing paid plan.
7. Availability
We work to keep the service running and monitor our own uptime, but we don't promise it will be uninterrupted or error-free. Scheduled maintenance, third-party outages (such as our hosting or email providers), and force-majeure events can affect availability.
8. Third-party connections
If you connect external accounts (e.g. Google Search Console or Google Ads), your use of those is governed by their terms, and you authorise us to access them on your behalf to retrieve your data. You can disconnect them at any time.
9. Termination
You can stop using the service and delete your account at any time. We may suspend or terminate access if you breach these terms or use the service in a way that risks harm to others or to the service. On termination we'll make your data available for export for a reasonable period, then delete it.
10. Warranties and liability
To the maximum extent the law allows, the service is provided without warranties of any kind, and we are not liable for indirect, incidental, or consequential damages, or for lost profits, revenue, or data. Nothing in these terms limits liability that cannot be limited by law. The service is a diagnostic and informational tool — decisions you make based on its data are your own.
11. Changes to these terms
We may update these terms. If a change is material we'll update the date above and notify account holders by email. Continued use after a change means you accept the updated terms.
12. Governing law
These terms are governed by the laws applicable at askbowtie's place of operation. Where required, disputes will be handled by the competent courts there.